Tears recovery
 
 
   
Cars  
Vans  
Mini Buses &
People Carriers
 
General Info  
  Heavy Vehicle Recovery in Process  
 
 
 
 
DRIVING LICENCES: A current valid driving licence (not provisional) must be produced by the hirer at the time of every rental. Both the plastic card and paper counterpart section of the new style photo licence must be shown. The licence must have been in force for at least 3 years. Certain endorsements may be accepted at the company's discretion. A form of printed ID (i.e. bank statement or utility bill) will also be required to back up the licence address. Hirers must check that they have the correct licence to drive the minibus range. Only drivers authorised by Tears may drive rented vehicles.
 
 
AGE LIMITS: Drivers must be aged between 21 and 70 to drive all cars, light and vans and between 25 and 70 to drive people carries, minibuses. The licence must have been in force for at least 3 years
 
 
DOCUMENTS REQUIRED AT TIME OF HIRE: Driving Licence (If a new style UK licence is held both parts of the licence must be produced at time of hire i.e. the photo-card and the paper counterpart), along with a recent utility bill to verify your current address. If you are moving home, proof of the new address will be required.
 
 
VAT: All rates and insurance are subject to VAT at the standard rate.
 
   
INSURANCE: The insurance proposal included in the rental agreement must be completed by each and every person wishing to drive the vehicle. No extra charge is made for a second driver. All vehicles are covered by an extensive policy the insurance does not cover loss of baggage or goods. In the event of an insurance claim being made the hirer will be liable for the current excess of £250. However, the hirer can reduce the excess by payment of a damage waiver.  
   
OWN INSURANCE: Customers may arrange their own insurance for comprehensive cover. We shall require seeing evidence of such cover.  
   
PAYMENT: We will require the following payments prior to the rental commencing, rental charges, VAT, insurance or excess plus the necessary refundable deposits. Payments may be made by acceptable credit or charge card.  
   
DEPOSITS: A £250 is required at time of rental this may be reduced by payment of a damage waiver. Deposit to cover fuel, loss of parts, and damage by misuse or late return is required. The deposit will also be retained if there is a need for excessive cleaning after a period of hire. The deposits are refundable by debit/credit cards or cheque during normal office hours or sent through the post.  
   
CANCELLATION: Once a deposit has been paid to secure the reservation and subsequently the vehicle is then cancelled we reserve the right to hold the deposit or the value of the rental, whichever is the lower amount. However, if we are able to re-let the vehicle the deposit will be refunded, subject to a handling charge.  
   
HIRE PERIOD: The charges are strictly for the periods of hire as stated. Any late returns or excess hours will be charged at 1/8th of the daily rate per hour..  
   
EXTENSION OF HIRE: If the hirer requires to extend the hire he must inform our rental office immediately to ensure that adequate insurance cover is affected.  
   
OFFICE OPENING HOURS & ADDRESS: Mon - Fri 07.30am – 6.00pm, Sat 07.30am - 12:30pm, Sunday by prior arrangement. All vehicles are to be returned to office below unless prior arrangements have been made. Tears of Sutton Bridge Ltd, 262 Bridge Road, Sutton Bridge, Spalding, Lincs. PE12 9SH.  
   
FUEL: Vehicles will not be full at the commencement of hire and the hirer is requested to return as collected. Fuel charges available on request.  
   
VEHICLE INSPECTION & CONDITION: All vehicles are fully checked before the commencement of hire. They are serviced and maintained in our own workshops.  
   
BREAKDOWN COVER: If the vehicle should breakdown while on hire we have a full 24 hour back up service. Our 24 Hour Helpline telephone number is 01406 350218.  
   
CONTINENTAL HIRE: We are pleased to be able to offer this service and our staff will quote for your specific requirements on request. Rates are subject to a 25% Continental surcharge and additional breakdown cover.  
   
LONG TERM RENTAL: Where vehicles are required for longer periods of hire, special discount rates may apply. Full details are available on request.  
   
RATES: The current rates & details are shown on this website but are subject to change without notification. Rates include insurance, VAT, unlimited mileage, maintenance, breakdown cover, but exclude fuel & Excess.  
   
TRADE SALES: Comprehensive range of ex-rental cars and commercial vehicles for sale at trade values. Full inspections and test drives welcome.  
   
NON SMOKING: All rental vehicles are strictly non smoking. Deposits will be withheld if there is any evidence of this condition being broken.  
   
ANIMALS: In order to satisfy the majority of our customers, we regret that we are unable to allow animals or pets to be carried in our vehicles at any time.  
   
* Full terms and conditions can be found on the back of the 'Rental Agreement'.   

 

  Recovery Section  
 
Over the past 19 years we have made a continued commitment
to develop and update our comprehensive fleet of recovery vehicles making one of the most comprehensive in the area.
 
   
Rental Vehicles Section
Please view our large selection of
cars and vans available to rent from
Tears Rental Vehicles.
CLICK HERE FOR VEHICLE RENTAL SECTION >
Service Section
Tears are specialists in vehicle
servicing, So if your vehicle is
due for its a service visit us.
CLICK HERE FOR SERVICE SECTION >
  Head Office 262 Bridge Road, Sutton Bridge, Spalding, Lincolnshire. PE12 9SH
Telephone: 01406 350 218 Fax: 01406 351 022
 
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